Managing hospitality organizations achieving excellence in the guest experience
"Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest E...
| Main Authors: | , |
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| Formato: | Livro |
| Idioma: | English |
| Publicado em: |
Thousand Oaks, California
SAGE Publications, Inc.
[2020]
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| Edição: | Second edition. |
| Assuntos: |