Managing hospitality organizations achieving excellence in the guest experience

"Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest E...

Ful tanımlama

Detaylı Bibliyografya
Asıl Yazarlar: Ford, Robert C. (Robert Clayton) 1945- (Yazar), Sturman, Michael C. (Michael Craig) (Yazar)
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Thousand Oaks, California SAGE Publications, Inc. [2020]
Edisyon:Second edition.
Konular: