Services marketing integrating customer focus across the firm

Services marketing integrating customer focus across the firm

Bibliografiset tiedot
Päätekijät: Zeithaml, Valarie A. (Tekijä), Bitner, Mary Jo (Tekijä), Gremler, Dwayne D. (Tekijä)
Resource Type: Kirja
Kieli:English
Julkaistu: New York McGraw-Hill Education 2018.
Painos:Seventh edition.
Aiheet:
Service industries > Marketing.
Customer services.
Marketing.

Asian Institute of Tourism (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
AIT-7502 HD 9980.5 / Z45 2018 Regular Circulation On-Shelf

UP Cesar E.A. Virata School of Business (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
B-38312 HD 9980.5 / Z45 2018 Reserve Book On-Shelf

College of Home Economics (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
HE-23363 HD 9980.5 / Z45 2018 CIRCULATION COLLECTION Regular Circulation On-Shelf