Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

Detalhes bibliográficos
Autor principal: Talavera, Ma. Gloria V.
Formato: Livro
Idioma:English
Publicado em: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
coleção:UPVSB professorial chair lecture 18-03
Assuntos:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.