Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

Bibliographic Details
Main Author: Talavera, Ma. Gloria V.
Resource Type: Book
Language:English
Published: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
Series:UPVSB professorial chair lecture 18-03
Subjects:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.

UP Cesar E.A. Virata School of Business (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
BA027377 HC 460 E2 / U53 2018 no.03 Room-use Only On-Shelf
BA027378 HC 460 E2 / U53 2018 no.03 Room-use Only On-Shelf