Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

Dettagli Bibliografici
Autore principale: Talavera, Ma. Gloria V.
Natura: Libro
Lingua:English
Pubblicazione: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
Serie:UPVSB professorial chair lecture 18-03
Soggetti:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.