Measuring service quality in banks the Philippine experience

Bibliographische Detailangaben
1. Verfasser:	Talavera, Ma. Gloria V.
Format:	Buch
Sprache:	English
Veröffentlicht:	Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
Schriftenreihe:	UPVSB professorial chair lecture 18-03
Schlagworte:	Customer services > Quality control. Banks and banking > Philippines > Customer services.