Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Talavera, Ma. Gloria V.
التنسيق: كتاب
اللغة:English
منشور في: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
سلاسل:UPVSB professorial chair lecture 18-03
الموضوعات:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.