Service systems management and engineering creating strategic differentiation and operational excellence

Podrobná bibliografie
Hlavní autor: Chang, C. M. (Ching Ming) 1935- (Autor)
Médium: Electronic Resource
Jazyk:angličtina
Vydáno: Hoboken, N.J. John Wiley & Sons [2010]
Témata:
On-line přístup:Available for University of the Philippines Diliman via Wiley Online Library. Click here to access