Service systems management and engineering creating strategic differentiation and operational excellence

Detalhes bibliográficos
Autor principal:	Chang, C. M. (Ching Ming) 1935- (Author)
Formato:	Electronic Resource
Idioma:	English
Publicado em:	Hoboken, N.J. John Wiley & Sons [2010]
Assuntos:	Systems engineering. Management information systems. Service industries > Information technology > Management. Electronic books.
Acesso em linha:	Available for University of the Philippines Diliman via Wiley Online Library. Click here to access