An evaluation of the impact of moving customer service online the e-GSIS experience
The main objective of this project is to investigate the development of online services as a new technology that suggests a potential for more efficient and user-centered manner of delivering services in the milieu of Philippine government bureaucracy. Government agencies and institutions have a rep...
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| Formato: | Tese |
| Idioma: | English |
| Publicado em: |
Quezon City
University of the Philippines Diliman
2004
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