An evaluation of the impact of moving customer service online the e-GSIS experience

The main objective of this project is to investigate the development of online services as a new technology that suggests a potential for more efficient and user-centered manner of delivering services in the milieu of Philippine government bureaucracy. Government agencies and institutions have a rep...

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Detalhes bibliográficos
Autor principal: Constantino, Vilma M. (Autor)
Outros Autores: Mananghaya, Rufino (adviser.)
Formato: Tese
Idioma:English
Publicado em: Quezon City University of the Philippines Diliman 2004
Assuntos: