An evaluation of the impact of moving customer service online the e-GSIS experience

The main objective of this project is to investigate the development of online services as a new technology that suggests a potential for more efficient and user-centered manner of delivering services in the milieu of Philippine government bureaucracy. Government agencies and institutions have a rep...

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Manylion Llyfryddiaeth
Prif Awdur: Constantino, Vilma M. (Awdur)
Awduron Eraill: Mananghaya, Rufino (adviser.)
Fformat: Traethawd Ymchwil
Iaith:English
Cyhoeddwyd: Quezon City University of the Philippines Diliman 2004
Pynciau: