Moments of truth Examining transient authenticity and identity in service encounters.
| Yayımlandı: | Academy of management journal v. 56, 2,3,6 (2013). |
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| Yazar: | |
| Materyal Türü: | Makale |
| Dil: | English |
| Konular: |
| Yayımlandı: | Academy of management journal v. 56, 2,3,6 (2013). |
|---|---|
| Yazar: | |
| Materyal Türü: | Makale |
| Dil: | English |
| Konular: |