A guide to computer user support for help desk & support specialists

Detaylı Bibliyografya
Yazar:	Beisse, Fred
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Australia Course Technology, Cengage Learning c2013.
Edisyon:	5th ed., International ed.
Konular:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.