A guide to computer user support for help desk & support specialists

A guide to computer user support for help desk & support specialists

Bibliographic Details
Main Author: Beisse, Fred
Format: Book
Language:English
Published: Australia Course Technology, Cengage Learning c2013.
Edition:5th ed., International ed.
Subjects:
End-user computing > Management.
Information technology > Management.
Microcomputers > Maintenance and repair.
Computer industry > Customer services.
Computer technical support > Customer services > Handbooks, manuals, etc.