A guide to computer user support for help desk & support specialists

Opis bibliograficzny
1. autor:	Beisse, Fred
Format:	Książka
Język:	English
Wydane:	Australia Course Technology, Cengage Learning c2013.
Wydanie:	5th ed., International ed.
Hasła przedmiotowe:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.