A guide to computer user support for help desk & support specialists

Dettagli Bibliografici
Autore principale:	Beisse, Fred
Natura:	Libro
Lingua:	English
Pubblicazione:	Australia Course Technology, Cengage Learning c2013.
Edizione:	5th ed., International ed.
Soggetti:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.