A guide to computer user support for help desk & support specialists

Xehetasun bibliografikoak
Egile nagusia:	Beisse, Fred
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Australia Course Technology, Cengage Learning c2013.
Edizioa:	5th ed., International ed.
Gaiak:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.