A guide to computer user support for help desk & support specialists

Manylion Llyfryddiaeth
Prif Awdur:	Beisse, Fred
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Australia Course Technology, Cengage Learning c2013.
Rhifyn:	5th ed., International ed.
Pynciau:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.