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The Science of Service Systems

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and imple...

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Bibliografske podrobnosti
Korporativna značnica: SpringerLink
Drugi avtorji: Demirkan, Haluk (Editor), Sphohrer, James C. (Editor), Krishna, Vikas (Editor)
Format: Electronic Resource
Jezik:angleščina
Izdano: Boston, MA Springer US 2011.
Serija:Service Science: Research and Innovations in the Service Economy,1865-492440
Teme:
Service science.
Service industries > Research.
Service industries > Management.
Electronic books.
Online dostop:Available for University of the Philippines Diliman via SpringerLink. Click here to access