The Science of Service Systems

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and imple...

Descrizione completa

Dettagli Bibliografici

Ente Autore:	SpringerLink
Altri autori:	Demirkan, Haluk (Redattore), Sphohrer, James C. (Redattore), Krishna, Vikas (Redattore)
Natura:	Electronic Resource
Lingua:	English
Pubblicazione:	Boston, MA Springer US 2011.
Serie:	Service Science: Research and Innovations in the Service Economy,1865-492440
Soggetti:	Service science. Service industries > Research. Service industries > Management. Electronic books.
Accesso online:	Available for University of the Philippines Diliman via SpringerLink. Click here to access