The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Detaylı Bibliyografya
Yazar:	Laughlin, Sara 1949-
Diğer Yazarlar:	Wilson, Ray W.
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Chicago American Library Association 2008.
Konular:	Library administration > United States. Total quality management > United States. Library planning > United States. Customer services > United States.