The quality library a guide to staff-driven improvement, better efficiency, and happier customers

The quality library a guide to staff-driven improvement, better efficiency, and happier customers

सभी संस्करण दिखाएं (2)
ग्रंथसूची विवरण
मुख्य लेखक: Laughlin, Sara 1949-
अन्य लेखक: Wilson, Ray W.
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Chicago American Library Association 2008.
विषय:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.