The quality library a guide to staff-driven improvement, better efficiency, and happier customers

The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Alle Versionen (2)
Bibliographische Detailangaben
1. Verfasser: Laughlin, Sara 1949-
Weitere Verfasser: Wilson, Ray W.
Format: Buch
Sprache:English
Veröffentlicht: Chicago American Library Association 2008.
Schlagworte:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.