On the importance of complaint handling design A multi-level analysis of the impact.
| Published in: | Journal of the academy of marketing science V. 38, 3 (2010). |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Subjects: |
| Published in: | Journal of the academy of marketing science V. 38, 3 (2010). |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Subjects: |