Service quality, relational benefits and customer loyalty in a non-western context.

Service quality, relational benefits and customer loyalty in a non-western context.

書誌詳細
出版年:SAM advanced management journal V. 75, 1-4 (2010).
第一著者: Yacout, Omneya Mokhtar
フォーマット: 論文
言語:English
主題:
Likert scale.
Brand loyalty.
Quality of service.
Trust.
Regression analysis.
Family physicians.