Service quality, relational benefits and customer loyalty in a non-western context.

Bibliographic Details
Published in:	SAM advanced management journal V. 75, 1-4 (2010).
Main Author:	Yacout, Omneya Mokhtar
Format:	Article
Language:	English
Subjects:	Likert scale. Brand loyalty. Quality of service. Trust. Regression analysis. Family physicians.