Service quality, relational benefits and customer loyalty in a non-western context.

Service quality, relational benefits and customer loyalty in a non-western context.

Bibliografische gegevens
Gepubliceerd in:SAM advanced management journal V. 75, 1-4 (2010).
Hoofdauteur: Yacout, Omneya Mokhtar
Formaat: Artikel
Taal:English
Onderwerpen:
Likert scale.
Brand loyalty.
Quality of service.
Trust.
Regression analysis.
Family physicians.