Customer reactions to emotional labor The roles of employee acting strategies and customer detection accuracy.
| में प्रकाशित: | Academy of management journal V. 52, 1-6 (2009). |
|---|---|
| मुख्य लेखक: | |
| स्वरूप: | लेख |
| भाषा: | English |
| विषय: |
| में प्रकाशित: | Academy of management journal V. 52, 1-6 (2009). |
|---|---|
| मुख्य लेखक: | |
| स्वरूप: | लेख |
| भाषा: | English |
| विषय: |