Customer reactions to emotional labor The roles of employee acting strategies and customer detection accuracy.
| Foilsithe in: | Academy of management journal V. 52, 1-6 (2009). |
|---|---|
| Príomhchruthaitheoir: | |
| Formáid: | Alt |
| Teanga: | English |
| Ábhair: |
| Foilsithe in: | Academy of management journal V. 52, 1-6 (2009). |
|---|---|
| Príomhchruthaitheoir: | |
| Formáid: | Alt |
| Teanga: | English |
| Ábhair: |