Perception of call center agents towards effective training program
This study seeks to determine an effective training program for communicative skills as perceived by call center agents, and to propose a training program based from the results of the study. This study followed the simple random sampling procedure in selecting the respondents. The sample consists o...
| Príomhchruthaitheoir: | |
|---|---|
| Rannpháirtithe: | |
| Formáid: | Tráchtas |
| Teanga: | English |
| Foilsithe / Cruthaithe: |
2007.
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| Ábhair: |