Developments in the call centre industry analysis, changes and challenges

Manylion Llyfryddiaeth
Awduron Eraill:	Burgess, John (K. John), Connell, Julia 1956-
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	London Routledge 2006.
Pynciau:	Call Centers. Telecommunication. Call centers > Management.