The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

Bibliografische gegevens
Hoofdauteur: Pantry, Sheila
Andere auteurs: Griffiths, Peter
Formaat: Boek
Taal:English
Gepubliceerd in: London Library Association Pub. 1997.
Onderwerpen:
Service level agreements.
Total quality management.
Service industries > Quality control.
Service industries > Cost control.