The complete guide to preparing and implementing service level agreements

The complete guide to preparing and implementing service level agreements

Bibliografiske detaljer
Hovedforfatter: Pantry, Sheila
Andre forfattere: Griffiths, Peter
Format: Bog
Sprog:English
Udgivet: London Library Association Pub. 1997.
Fag:
Service level agreements.
Total quality management.
Service industries > Quality control.
Service industries > Cost control.