Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

書誌詳細
第一著者: Denton, D. Keith
フォーマット: 図書
言語:English
出版事項: Houston, Tex. Gulf Pub. c1989.
主題:
Service industries > Quality control. > United States.
Customer services > United States.
Consumer satisfaction > United States.