Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Bibliographic Details
Main Author: Denton, D. Keith
Format: Book
Language:English
Published: Houston, Tex. Gulf Pub. c1989.
Subjects:
Service industries > Quality control. > United States.
Customer services > United States.
Consumer satisfaction > United States.