Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Chi tiết về thư mục
Tác giả chính: Denton, D. Keith
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Houston, Tex. Gulf Pub. c1989.
Những chủ đề:
Service industries > Quality control. > United States.
Customer services > United States.
Consumer satisfaction > United States.