Managing quality customer service [a practical guide for establishing a service operation]
| Váldodahkki: | |
|---|---|
| Materiálatiipa: | Girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Los Altos, Calif.
Crisp Publications
c1989.
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| Ráidu: | The Fifty-Minute series
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| Fáttát: |