Service quality research perspectives

Service quality research perspectives

Bibliografiska uppgifter
Huvudupphovsman: Schneider, Benjamin
Övriga upphovsmän: White, Susan S.
Materialtyp: Bok
Språk:English
Publicerad: Thousand Oaks, Calif. Sage 2004.
Serie:Foundations of organizational sciences
Ämnen:
Customer services > Quality control > Research.
Customer services > Management > Research.
Customer satisfaction > Research.