Service quality research perspectives

Detaylı Bibliyografya
Yazar:	Schneider, Benjamin
Diğer Yazarlar:	White, Susan S.
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	Thousand Oaks, Calif. Sage 2004.
Seri Bilgileri:	Foundations of organizational sciences
Konular:	Customer services > Quality control > Research. Customer services > Management > Research. Customer satisfaction > Research.