Empowerment HR strategies for service excellence

Empowerment HR strategies for service excellence

Detaylı Bibliyografya
Yazar: Lashley, Conrad
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Oxford Butterworth Heinemann 2001.
Seri Bilgileri:The hospitality, leisure and tourism series.
Konular:
Service industries > Management.
Service industries > Quality control.
Customer services > Management.