Service quality in hospitality organizations

Service quality in hospitality organizations

Bibliografiska uppgifter
Övriga upphovsmän: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Materialtyp: Bok
Språk:English
Publicerad: London Cassell c1996.
Ämnen:
Hospitality industry > Management.
Customer services > Quality control.