Service quality in hospitality organizations

Service quality in hospitality organizations

ग्रंथसूची विवरण
अन्य लेखक: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: London Cassell c1996.
विषय:
Hospitality industry > Management.
Customer services > Quality control.