Service quality in hospitality organizations

Service quality in hospitality organizations

Bibliographic Details
Other Authors: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Resource Type: Book
Language:English
Published: London Cassell c1996.
Subjects:
Hospitality industry > Management.
Customer services > Quality control.

College of Home Economics (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
HE-15728 TX 911.3 M27 S47 Regular Circulation On-Shelf