Service quality in hospitality organizations

Service quality in hospitality organizations

Библиографические подробности
Другие авторы: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Формат: ‌
Язык:English
Опубликовано: London Cassell c1996.
Предметы:
Hospitality industry > Management.
Customer services > Quality control.