Service quality in hospitality organizations

Service quality in hospitality organizations

Bibliografische gegevens
Andere auteurs: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Formaat: Boek
Taal:English
Gepubliceerd in: London Cassell c1996.
Onderwerpen:
Hospitality industry > Management.
Customer services > Quality control.