Service quality in hospitality organizations

Service quality in hospitality organizations

Bibliografski detalji
Daljnji autori: Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Format: Knjiga
Jezik:English
Izdano: London Cassell c1996.
Teme:
Hospitality industry > Management.
Customer services > Quality control.