Service quality in hospitality organizations

Sonraí bibleagrafaíochta
Rannpháirtithe:	Olsen, Michael D., Teare, Richard, Gummesson, Evert 1936-
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	London Cassell c1996.
Ábhair:	Hospitality industry > Management. Customer services > Quality control.