Monitoring, measuring and managing customer service

Monitoring, measuring and managing customer service

Sonraí bibleagrafaíochta
Príomhchruthaitheoir: Goodman, Gary S.
Formáid: LEABHAR
Teanga:English
Foilsithe / Cruthaithe: San Francisco, Calif. Jossey-Bass c2000.
Ábhair:
Customer services > Quality control > Handbooks, manuals, etc.
Customer services > Evaluation > Handbooks, manuals, etc.
Customer services > Management > Handbooks, manuals, etc.