Monitoring, measuring and managing customer service

Monitoring, measuring and managing customer service

Detaylı Bibliyografya
Yazar: Goodman, Gary S.
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: San Francisco, Calif. Jossey-Bass c2000.
Konular:
Customer services > Quality control > Handbooks, manuals, etc.
Customer services > Evaluation > Handbooks, manuals, etc.
Customer services > Management > Handbooks, manuals, etc.