The Nordstrom way the inside story of America's # 1 customer service company

Bibliografiske detaljer
Hovedforfatter:	Spector, Robert
Andre forfattere:	McCarthy, Patrick D.
Format:	Bog
Sprog:	English
Udgivet:	New York Wiley c2000.
Udgivelse:	2nd ed.
Fag:	Customer services > United States. Nordstrom (Firm). Department stores > United States.