The Nordstrom way the inside story of America's # 1 customer service company

Manylion Llyfryddiaeth
Prif Awdur:	Spector, Robert
Awduron Eraill:	McCarthy, Patrick D.
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	New York Wiley c2000.
Rhifyn:	2nd ed.
Pynciau:	Customer services > United States. Nordstrom (Firm). Department stores > United States.