SERVQUAL model assessing the influence of service quality on customer satisfaction among prepaid SIM users in Baguio City

Dades bibliogràfiques
Autors principals:	Leodones, Arianne Mae M. (Autor), Toldanes, Karla Mae O. (Autor)
Format:	Thesis
Idioma:	anglès
Matèries:	Smart cards > Philippines > Baguio City. SERVQUAL (Service quality framework) Consumer satisfaction > Philippines > Baguio City.