Measuring customer satisfaction survey design, use, and statistical analysis methods
| Príomhchruthaitheoir: | |
|---|---|
| Formáid: | LEABHAR |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
Milwaukee, Wis.
ASQC Quality Press
c1998.
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| Eagrán: | 2nd ed. |
| Ábhair: |